Reference

Terms that shape your account

Our Terms & Conditions set how your 4ddig account, wallet, game sessions and support requests work in India, including UPI, Paytm, PhonePe and Google Pay references.

India account termsWallet clausesAccess where law permitsSupport contact path

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What these conditions cover

4ddig Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions explain the agreement between you and 4ddig when you create an account, access the lobby, use the wallet or contact our support team. Access and eligibility depend on local law and are available only where local law permits. The terms cover account

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accuracy, password care, wallet records, game session results, withdrawal checks, restricted conduct, service interruptions and how we may update clauses. If UPI, Paytm, PhonePe or Google Pay appears in your wallet flow, the transaction record in your account is used to match the request with the
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payment status returned to us. You should keep your registered phone number, email and identity details accurate because those details help us respond to account changes, wallet checks and security questions under these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to ask us

A terms question should reach the team with enough context to trace your account record. We do not need your password, full card data or private app PIN.

Email policy desk Write to our support email with the subject line “Terms question” and include your registered contact detail, the date involved and the account action you want us to check against the Terms & Conditions.

Live chat record Use live chat for a quick terms query about access, wallet status or account details. We may move the matter to email if identity checks or document proof are needed before we respond.

Account request form Send a request through your account area when you need a profile correction, closure request or terms explanation tied to your wallet records. Keep the wording clear and avoid sharing passwords.

ACCOUNT CARE

Six controls behind the terms

The Terms & Conditions connect with privacy, cookies and account security because your balance, identity and session history need clear rules.

Data handling

We use account data to apply the Terms & Conditions, verify access, match wallet requests and answer support cases. We ask only for details needed to handle the specific account or policy question.

Cookie use

Cookies help keep your session active, remember device signals and support security checks. The terms explain that some cookies are needed for account access while optional settings may depend on your browser choices.

Account security

You are expected to keep login details private and tell us quickly if account access looks unusual. We may pause sensitive changes while we check identity, wallet history or device signals.

Record retention

We keep account, wallet and support records for as long as needed to apply the terms, handle disputes and meet lawful requests. Retention periods can differ by record type and local duty.

Change requests

If your name, phone number, email or payment reference needs correction, send proof through the contact path we provide. We check the request before changing records linked to wallet activity.

Policy contact

Questions about the Terms & Conditions should include the clause, date and account action involved. Clear details help us route your request without asking you to repeat the same facts.

Common questions on conditions

These answers explain how the Terms & Conditions apply when you open an account, use the wallet, ask for changes or contact support. They do not replace the full terms, and a clause may apply differently depending on the account action involved. Access and eligibility remain subject to local law and are available only where local law permits.

They apply when you create or use your account, access the lobby, make a wallet request, contact support or ask us to change account details. Eligibility depends on local law and is available where local law permits.

Yes. We may update clauses to reflect service changes, legal duties, payment handling or account security needs. When a change affects how you use the account, the updated terms apply from the stated effective date.

We compare your account record with the status returned through the payment flow. You may need to share the transaction reference, date and amount so support can check the wallet entry under the terms.

You must keep login details private and use accurate account details. If access looks unusual, we may request identity proof or pause sensitive actions while we check the account and wallet history.

The terms refer to data needed for account access, wallet records, support messages, device checks, cookies and identity verification. We use this data to apply account rules and respond to your requests.

Yes. Send a request through the contact path in your account or by email. We may ask for proof before changing details linked to identity checks, wallet records or previous support cases.

Contact support by email, live chat or the account request form. Include the clause, account action, date and any payment reference, such as UPI, Paytm, PhonePe or Google Pay, if relevant.

Terms that shape your account

Three ways to ask us

Six controls behind the terms

Data handling

Cookie use

Account security

Record retention

Change requests

Policy contact

Common questions on conditions

01 When do these Terms & Conditions apply to me?

02 Can the terms change after I open my account?

03 What happens if my UPI payment status is unclear?

04 How is my account access handled under the terms?

05 What data do the terms refer to?

06 Can I ask for a correction to my account details?

07 Where can I raise a terms question?

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